Error while creating invoices

Incident Report for ServiceChannel

Resolved

This incident has been resolved.
Posted Nov 20, 2025 - 16:26 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2025 - 16:10 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 20, 2025 - 15:07 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2025 - 14:48 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 20, 2025 - 14:36 EST

Investigating

We are currently investigating this issue.
Posted Nov 20, 2025 - 14:29 EST
This incident affected: Service Automation (Invoice Manager).