All Systems Operational

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Service Automation Operational
90 days ago
99.95 % uptime
Today
Login Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.96 % uptime
Today
Work Order Manager Operational
90 days ago
99.93 % uptime
Today
Proposal Manager Operational
90 days ago
99.91 % uptime
Today
Invoice Manager Operational
90 days ago
99.94 % uptime
Today
Asset Manager Operational
90 days ago
99.85 % uptime
Today
Compliance Manager Operational
90 days ago
99.96 % uptime
Today
Supply Manager Operational
90 days ago
99.98 % uptime
Today
Weather Operational
90 days ago
100.0 % uptime
Today
Project Tracker Operational
90 days ago
100.0 % uptime
Today
Inventory Manager Operational
90 days ago
99.98 % uptime
Today
Locations List Operational
90 days ago
99.97 % uptime
Today
Maps Operational
90 days ago
99.94 % uptime
Today
Provider Automation Operational
90 days ago
99.96 % uptime
Today
Fixxbook Operational
90 days ago
99.97 % uptime
Today
Login Operational
90 days ago
99.94 % uptime
Today
Work Order Manager Operational
90 days ago
99.93 % uptime
Today
Proposal Manager Operational
90 days ago
99.97 % uptime
Today
Invoice Manager Operational
90 days ago
99.93 % uptime
Today
IVR Operational
90 days ago
100.0 % uptime
Today
WorkForce Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
API Response Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
99.95 % uptime
Today
SendXML Operational
90 days ago
100.0 % uptime
Today
Universal Connector Operational
90 days ago
99.79 % uptime
Today
Analytics Operational
90 days ago
99.99 % uptime
Today
Data Direct Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
99.99 % uptime
Today
Analytics Download Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
99.99 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
99.98 % uptime
Today
Rackspace - Inbound Email Operational
90 days ago
100.0 % uptime
Today
Service Center Operational
90 days ago
100.0 % uptime
Today
Phone - Inbound Operational
90 days ago
100.0 % uptime
Today
Phone - Outbound Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.com Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.net Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
SC Mobile Operational
90 days ago
100.0 % uptime
Today
SC Provider Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On Saturday, May 28, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted on May 20, 07:22 EDT
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Resolved - This incident has been resolved. All services are working as expected.
May 19, 10:36 EDT
Monitoring - System stability has been restored and services are functioning normally. We will continue to monitor closely for any further issues.
May 19, 09:58 EDT
Investigating - We are actively investigating degraded system performance. An update will be provided shortly. Thank you for your patience.
May 19, 09:34 EDT
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Completed - The scheduled maintenance has been completed.
May 14, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 EDT
Scheduled - On Saturday, May 14, beginning at 2 AM EDT, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
May 9, 08:57 EDT
May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.