All Systems Operational

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Uptime over the past 90 days. View historical uptime.
Service Automation Operational
Login Operational
Dashboard Operational
Work Order Manager Operational
Proposal Manager Operational
Invoice Manager Operational
Asset Manager Operational
Compliance Manager Operational
Supply Manager Operational
Weather Operational
Project Tracker Operational
Inventory Manager Operational
Locations List Operational
Maps Operational
Provider Automation Operational
Fixxbook Operational
Login Operational
Work Order Manager Operational
Proposal Manager Operational
Invoice Manager Operational
IVR Operational
WorkForce Operational
API Operational
Authentication Operational
API Response Operational
SFTP Operational
SendXML Operational
Universal Connector Operational
Budget Insights Operational
Analytics Operational
Data Direct Operational
Analytics Dashboard Operational
Analytics Download Operational
Third Party Components Operational
Twilio REST API Operational
Avalara Tax Calculation Service Operational
Rackspace - Inbound Email Operational
Zendesk Operational
Service Center Operational
Phone - Inbound Operational
Phone - Outbound Operational
Email - servicechannel.com Operational
Email - servicechannel.net Operational
Mobile Applications Operational
SC Mobile Operational
SC Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ServiceChannel Regularly Scheduled Maintenance Sep 12, 2026 02:00-06:00 EDT

On Saturday, 2026-09-12, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted on Sep 08, 2026 - 03:19 EDT

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Issues with Inventory Admin
Resolved - Monitoring confirms that the incident is resolved.
Sep 3, 02:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 20:41 EDT
Update - We are continuing to work on a fix for this issue.
Sep 2, 12:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 12:01 EDT
Investigating - Inventory Admin is currently experiencing some issues. Users can continue to access and use inventory through the mobile app and other non-admin inventory functions.
Sep 2, 12:00 EDT

Sep 2, 2026

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

ServiceChannel Regularly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 02:00 EDT
Scheduled - On Saturday, 2026-08-29, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Aug 25, 11:18 EDT

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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