All Systems Operational

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Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Uptime over the past 90 days. View historical uptime.
Service Automation Operational
90 days ago
99.97 % uptime
Today
Login Operational
90 days ago
99.95 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Work Order Manager Operational
90 days ago
99.93 % uptime
Today
Proposal Manager Operational
90 days ago
99.93 % uptime
Today
Invoice Manager Operational
90 days ago
99.98 % uptime
Today
Asset Manager Operational
90 days ago
99.96 % uptime
Today
Compliance Manager Operational
90 days ago
99.99 % uptime
Today
Supply Manager Operational
90 days ago
99.95 % uptime
Today
Weather Operational
90 days ago
100.0 % uptime
Today
Project Tracker Operational
90 days ago
99.98 % uptime
Today
Inventory Manager Operational
90 days ago
99.97 % uptime
Today
Locations List Operational
90 days ago
99.99 % uptime
Today
Maps Operational
90 days ago
99.99 % uptime
Today
Provider Automation Operational
90 days ago
99.97 % uptime
Today
Fixxbook Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
99.93 % uptime
Today
Work Order Manager Operational
90 days ago
99.99 % uptime
Today
Proposal Manager Operational
90 days ago
100.0 % uptime
Today
Invoice Manager Operational
90 days ago
99.96 % uptime
Today
IVR Operational
90 days ago
100.0 % uptime
Today
WorkForce Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
API Response Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
SendXML Operational
90 days ago
100.0 % uptime
Today
Universal Connector Operational
90 days ago
99.99 % uptime
Today
Budget Insights Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
99.98 % uptime
Today
Data Direct Operational
90 days ago
99.98 % uptime
Today
Analytics Dashboard Operational
90 days ago
99.98 % uptime
Today
Analytics Download Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
Rackspace - Inbound Email Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Service Center Operational
90 days ago
100.0 % uptime
Today
Phone - Inbound Operational
90 days ago
100.0 % uptime
Today
Phone - Outbound Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.com Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.net Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
SC Mobile Operational
90 days ago
100.0 % uptime
Today
SC Provider Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
ServiceChannel Regularly Scheduled Maintenance Aug 3, 2024 02:00-06:00 EDT
On Saturday, August 3rd 2024, beginning at 2 AM EDT, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted on Jul 26, 2024 - 07:25 EDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024
ServiceChannel Regularly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 06:00 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 02:32 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 02:29 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 02:24 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 02:19 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 02:11 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 02:11 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 20, 02:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:00 EDT
Scheduled - On Saturday, 20th July, beginning at 2 AM EDT, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Jul 12, 09:15 EDT
Jul 19, 2024
ServiceChannel System Performance Degradation
Postmortem - Read details
Jul 26, 09:46 EDT
Resolved - This incident has been resolved. All services are working as expected.
Jul 19, 10:00 EDT
Monitoring - We have restored functionality to impacted services, we are monitoring the results to ensure there are no further issues.
Jul 19, 05:47 EDT
Investigating - We are actively investigating degraded system performance. An update will be provided shortly. Thank you for your patience.
Jul 19, 04:42 EDT
Jul 18, 2024
Supply Manager - Temporary Disruption
Resolved - This incident has been resolved. All services are working as expected.
Jul 18, 23:08 EDT
Monitoring - A fix has been implemented by our third party provider. We are monitoring the results to ensure there are no further issues.
Jul 18, 22:59 EDT
Identified - We are currently dealing with a temporary disruption in our third-party Supply Manager service. At the moment, you may notice that the Supply Manager is not functioning as it should. The issue has been reported to their team, and they are actively investigating to pinpoint the cause.
Jul 18, 19:43 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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