Monitoring - A fix has been implemented and we are monitoring the results.
Sep 02, 2026 - 20:41 EDT
Update - We are continuing to work on a fix for this issue.
Sep 02, 2026 - 12:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 02, 2026 - 12:01 EDT
Investigating - Inventory Admin is currently experiencing some issues. Users can continue to access and use inventory through the mobile app and other non-admin inventory functions.
Sep 02, 2026 - 12:00 EDT
Completed -
The scheduled maintenance has been completed.
Aug 29, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 02:00 EDT
Scheduled -
On Saturday, 2026-08-29, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Aug 25, 11:18 EDT