All Systems Operational

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Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Uptime over the past 90 days. View historical uptime.
Service Automation Operational
90 days ago
99.97 % uptime
Today
Login Operational
90 days ago
99.99 % uptime
Today
Work Order Manager Operational
90 days ago
99.96 % uptime
Today
Proposal Manager Operational
90 days ago
99.98 % uptime
Today
Invoice Manager Operational
90 days ago
99.98 % uptime
Today
Asset Manager Operational
90 days ago
99.99 % uptime
Today
Compliance Manager Operational
90 days ago
99.99 % uptime
Today
Supply Manager Operational
90 days ago
99.9 % uptime
Today
Weather Operational
90 days ago
100.0 % uptime
Today
Provider Automation Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
99.98 % uptime
Today
Work Order Manager Operational
90 days ago
99.98 % uptime
Today
Proposal Manager Operational
90 days ago
99.97 % uptime
Today
Invoice Manager Operational
90 days ago
99.97 % uptime
Today
IVR Operational
90 days ago
99.99 % uptime
Today
WorkForce Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.96 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
API Response Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
99.89 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
ServiceAutomation - Login Response Time
Fetching
ServiceAutomation - API Response Time
Fetching
Past Incidents
Jan 26, 2020

No incidents reported today.

Jan 25, 2020
Regularly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 02:00 EST
Scheduled - On Saturday, January 25, 2020, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Jan 18, 17:02 EST
Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020
Regularly Scheduled Maintenance
Completed - The scheduled maintenance has been completed. Thank you for your patience.
Jan 18, 05:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 02:00 EST
Scheduled - On Saturday, January 18, 2020, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Jan 10, 14:33 EST
Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

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