All services are confirmed running as expected. We consider this incident to be resolved. Postmortem to follow.
Mar 1, 15:14 EST
The ServiceChannel SRE team reports that the system is now operating normally. We will continue to monitor platform performance for a successful resolution.
Mar 1, 14:18 EST
The Site Reliability Engineering (SRE) team investigation is ongoing. We greatly appreciate your patience.
Mar 1, 13:32 EST
The Site Reliability Engineering (SRE) team is still investigating. Next update in 30 minute. Thanks again for your patience.
Mar 1, 13:00 EST
Our SRE team is still investigating the performance issue, and will provide an update in the next 30 minutes. Thank you for your continued patience.
Mar 1, 12:19 EST
System performance has returned to normal, but the ServiceChannel SRE team is continuing its investigation into the root cause. We will provide an update in approximately 20 minutes.
Mar 1, 11:48 EST
We are actively investigating degraded system performance. An update will be provided shortly. Thank you for your patience.
Mar 1, 11:15 EST