All Systems Operational

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Service Automation Operational
90 days ago
99.94 % uptime
Today
Login Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
99.94 % uptime
Today
Work Order Manager Operational
90 days ago
99.88 % uptime
Today
Proposal Manager Operational
90 days ago
99.92 % uptime
Today
Invoice Manager Operational
90 days ago
99.91 % uptime
Today
Asset Manager Operational
90 days ago
99.91 % uptime
Today
Compliance Manager Operational
90 days ago
99.95 % uptime
Today
Supply Manager Operational
90 days ago
99.92 % uptime
Today
Weather Operational
90 days ago
100.0 % uptime
Today
Project Tracker Operational
90 days ago
100.0 % uptime
Today
Inventory Manager Operational
90 days ago
99.99 % uptime
Today
Locations List Operational
90 days ago
99.94 % uptime
Today
Provider Automation Operational
90 days ago
99.96 % uptime
Today
Fixxbook Operational
90 days ago
99.96 % uptime
Today
Login Operational
90 days ago
99.96 % uptime
Today
Work Order Manager Operational
90 days ago
99.92 % uptime
Today
Proposal Manager Operational
90 days ago
99.98 % uptime
Today
Invoice Manager Operational
90 days ago
99.97 % uptime
Today
IVR Operational
90 days ago
99.98 % uptime
Today
WorkForce Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.96 % uptime
Today
Authentication Operational
90 days ago
99.97 % uptime
Today
API Response Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
SendXML Operational
90 days ago
100.0 % uptime
Today
Universal Connector Operational
90 days ago
99.84 % uptime
Today
Analytics Operational
90 days ago
99.92 % uptime
Today
Data Direct Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
99.84 % uptime
Today
Analytics Download Operational
90 days ago
99.92 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Service Center Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
Rackspace - Inbound Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The ServiceChannel Analytics platform, powered by Looker, will undergo maintenance on July 9th (Friday morning) between 1 am and 5 am EDT. During that time, Analytics will not be accessible through the ServiceChannel platform. Scheduled reports during that time will be completed at the end of the maintenance window.
Posted on Jun 24, 15:00 EDT
ServiceAutomation - Login Response Time
Fetching
ServiceAutomation - API Response Time
Fetching
Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021
Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 02:01 EDT
Scheduled - On Saturday, July 24, 2021, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Jul 15, 08:54 EDT
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.