All Systems Operational

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Service Automation Operational
90 days ago
99.93 % uptime
Today
Login Operational
90 days ago
99.95 % uptime
Today
Dashboard Operational
90 days ago
99.94 % uptime
Today
Work Order Manager Operational
90 days ago
99.81 % uptime
Today
Proposal Manager Operational
90 days ago
99.89 % uptime
Today
Invoice Manager Operational
90 days ago
99.84 % uptime
Today
Asset Manager Operational
90 days ago
99.92 % uptime
Today
Compliance Manager Operational
90 days ago
99.94 % uptime
Today
Supply Manager Operational
90 days ago
99.91 % uptime
Today
Weather Operational
90 days ago
100.0 % uptime
Today
Project Tracker Operational
90 days ago
100.0 % uptime
Today
Inventory Manager Operational
90 days ago
100.0 % uptime
Today
Locations List Operational
90 days ago
99.93 % uptime
Today
Provider Automation Operational
90 days ago
99.95 % uptime
Today
Fixxbook Operational
90 days ago
99.96 % uptime
Today
Login Operational
90 days ago
99.93 % uptime
Today
Work Order Manager Operational
90 days ago
99.89 % uptime
Today
Proposal Manager Operational
90 days ago
99.97 % uptime
Today
Invoice Manager Operational
90 days ago
99.94 % uptime
Today
IVR Operational
90 days ago
99.98 % uptime
Today
WorkForce Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.96 % uptime
Today
Authentication Operational
90 days ago
99.96 % uptime
Today
API Response Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
SendXML Operational
90 days ago
100.0 % uptime
Today
Universal Connector Operational
90 days ago
99.79 % uptime
Today
Analytics Operational
90 days ago
99.98 % uptime
Today
Data Direct Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
99.96 % uptime
Today
Analytics Download Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Service Center Operational
90 days ago
99.97 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
Rackspace - Inbound Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The ServiceChannel Analytics platform, powered by Looker, will undergo maintenance on June 25 (Friday morning) between 1 am and 5 am EDT. During that time, Analytics will not be accessible through the ServiceChannel platform. Scheduled reports during that time will be completed at the end of the maintenance window.
Posted on Jun 3, 07:00 EDT
ServiceAutomation - Login Response Time
Fetching
ServiceAutomation - API Response Time
Fetching
Past Incidents
Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 02:00 EDT
Scheduled - On Saturday, June 12, 2021, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Jun 2, 09:40 EDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - The issue with the Actionable Landing Page has been resolved and the information should be shown as expected. We appreciate your patience while we resolved the issue and we will continue to monitor for further issues that may arise.
Jun 10, 16:43 EDT
Identified - In response to some reported performance concerns, we have temporarily disabled the Actionable Landing Page statistics. We expect to return the stats shortly, but in the meantime, you can use the standard reports. Thanks for your patience!
Jun 10, 10:59 EDT
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.