In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 2026 - 02:00 EDT
Scheduled - On Saturday, 2026-10-24, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Oct 24, 2026 02:00-06:00 EDT

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Service Automation Under Maintenance
Login Under Maintenance
Dashboard Under Maintenance
Work Order Manager Under Maintenance
Proposal Manager Under Maintenance
Invoice Manager Under Maintenance
Asset Manager Under Maintenance
Compliance Manager Under Maintenance
Supply Manager Under Maintenance
Weather Under Maintenance
Project Tracker Under Maintenance
Inventory Manager Under Maintenance
Locations List Under Maintenance
Maps Operational
Provider Automation Under Maintenance
Fixxbook Under Maintenance
Login Under Maintenance
Work Order Manager Under Maintenance
Proposal Manager Under Maintenance
Invoice Manager Under Maintenance
IVR Under Maintenance
WorkForce Under Maintenance
API Under Maintenance
Authentication Under Maintenance
API Response Under Maintenance
SFTP Under Maintenance
SendXML Under Maintenance
Universal Connector Under Maintenance
Budget Insights Under Maintenance
Analytics Under Maintenance
Data Direct Under Maintenance
Analytics Dashboard Under Maintenance
Analytics Download Under Maintenance
Third Party Components Operational
Twilio REST API Operational
Avalara Tax Calculation Service Operational
Rackspace - Inbound Email Operational
Zendesk Operational
Service Center Operational
Phone - Inbound Operational
Phone - Outbound Operational
Email - servicechannel.com Operational
Email - servicechannel.net Operational
Mobile Applications Under Maintenance
SC Mobile Under Maintenance
SC Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 24, 2026

Unresolved incident: ServiceChannel Regularly Scheduled Maintenance.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.