ServiceChannel Status - iOS version 1909.1 - Issue with creating Service Requests

iOS version 1909.1 - Issue with creating Service Requests

Incident Report for ServiceChannel

Resolved

We are investigating issues with creating Service Requests via iOS version 1909.1. Our Ops team is aware of the issue and is working to restore functionality. We will update this incident with an ETA shortly.

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We are currently testing the fix for the iOS issue and expect to have a patch released soon. Thank you for your patience while we work to resolve this!

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We have released iOS version 1909.1.1 of our SC Mobile app which fixes the issue where some users were unable to create a Service Request on the app. Please ensure your app is updated and reach out to Support@ServiceChannel.com if you encounter any issues.

Posted Oct 02, 2019 - 11:33 EDT