Completed
The scheduled maintenance has been completed.
Posted Apr 12, 2025 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 12, 2025 - 02:00 EDT
Scheduled
On Saturday, 2025-04-12, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted Apr 08, 2025 - 07:53 EDT
This scheduled maintenance affected: Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Weather, Project Tracker, Inventory Manager, Locations List), API (Authentication, API Response, SFTP, SendXML, Universal Connector, Budget Insights), Mobile Applications (SC Mobile), Analytics (Data Direct, Analytics Dashboard, Analytics Download), Provider Automation (Fixxbook, Login, Work Order Manager, Proposal Manager, Invoice Manager, IVR), and WorkForce.