Single Sign-On authentication continues to run as expected. We consider this incident to be resolved.
Posted Apr 16, 2021 - 10:44 EDT
Our Engineers have resolved the issue with Single Sign-On authentication to the ServiceChannel platform. They will continue to monitor to ensure functionality remains.
Posted Apr 16, 2021 - 09:42 EDT
The ServiceChannel platform is currently experiencing an issue with Single Sign-On authentication. Some users may experience delays or errors when attempting to log into the platform. We are working urgently to restore this functionality and will provide an ETA shortly.