Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2022 - 02:00 EDT
On Saturday, May 14, beginning at 2 AM EDT, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted May 09, 2022 - 08:57 EDT
This scheduled maintenance affected: Mobile Applications (SC Mobile), Provider Automation (Fixxbook, Login, Work Order Manager, Proposal Manager, Invoice Manager, IVR), Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Weather, Project Tracker, Inventory Manager, Locations List), API (Authentication, API Response, SFTP, SendXML), Analytics (Analytics Dashboard, Analytics Download), and WorkForce.