ServiceChannel Regularly Scheduled Maintenance
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
On Saturday, October 16, 2021, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
This scheduled maintenance affected: Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Weather, Project Tracker, Inventory Manager, Locations List), Provider Automation (Fixxbook, Login, Work Order Manager, Proposal Manager, Invoice Manager, IVR), Analytics (Data Direct, Analytics Dashboard, Analytics Download), API (Authentication, API Response, SFTP, SendXML, Universal Connector), and WorkForce, Mobile.