ServiceChannel Regularly Scheduled Maintenance
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Scheduled
On Saturday, Jan 18th, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted Jan 10, 2025 - 08:00 EST
This scheduled maintenance affects: Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Weather, Project Tracker, Inventory Manager, Locations List, Maps), API (Authentication, API Response, SFTP, SendXML, Universal Connector, Budget Insights), Mobile Applications (SC Mobile, SC Provider), Analytics (Data Direct, Analytics Dashboard, Analytics Download), Provider Automation (Fixxbook, Login, Work Order Manager, Proposal Manager, Invoice Manager, IVR), and WorkForce.