Reported Issues with Cloud Services Provider Affecting Services

Incident Report for ServiceChannel

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 07:36 EDT

Monitoring

Services have recovered following earlier issues with one of our cloud services providers. All affected functionalities, including email delivery, are now operating normally.

We continue to closely monitor system performance to ensure full stability and resolution.

Posted Oct 20, 2025 - 06:37 EDT

Investigating

We are currently experiencing disruptions due to reported issues with one of our cloud services providers. This may affect certain functionalities, including email delivery and related services.
Our team is closely monitoring the situation and working with the provider to mitigate the impact and restore normal operations as soon as possible.
We will continue to post updates here as more information becomes available.

Posted Oct 20, 2025 - 05:53 EDT