Analytics Access
Incident Report for ServiceChannel
Connectivity has been restored to analytics. We consider this incident to be resolved.

As always, thank you for your patience.
Posted Jul 22, 2020 - 09:19 EDT
A fix has been implemented to restore connectivity. We are monitoring.
Posted Jul 22, 2020 - 09:05 EDT
The ServiceChannel SRE team has identified the issue and is implementing a fix to restore connectivity.
Posted Jul 22, 2020 - 09:01 EDT
Platform users may experience database connectivity errors when using Analytics (New). We are investigating.
Posted Jul 22, 2020 - 08:57 EDT
This incident affected: Analytics (Analytics Dashboard).