Delays in receiving support emails

Incident Report for ServiceChannel

Update

We are continuing to work on a fix for this issue.
Posted Nov 12, 2026 - 14:22 EST

Identified

We are currently experiencing delays in receiving emails sent to our support team due to an ongoing Microsoft service issue affecting email delivery.
Posted Nov 12, 2026 - 14:09 EST
This incident affects: Third Party Components (Zendesk).