Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2021 - 02:01 EDT
Scheduled
On Saturday, April 17, 2021, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted Apr 08, 2021 - 08:39 EDT
This scheduled maintenance affected: Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Weather, Project Tracker, Inventory Manager, Locations List), Provider Automation (Fixxbook, Login, Work Order Manager, Proposal Manager, Invoice Manager, IVR), API (Authentication, API Response, SFTP, SendXML), Analytics (Analytics Dashboard, Analytics Download), and WorkForce, Mobile.