Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2021 - 02:00 EST
Scheduled
On Saturday, February 20, 2021, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted Feb 12, 2021 - 16:01 EST
This scheduled maintenance affected: Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Weather, Project Tracker, Inventory Manager, Locations List), API (Authentication, API Response, SFTP, SendXML), Mobile Applications (SC Mobile), Provider Automation (Fixxbook, Login, Work Order Manager, Proposal Manager, Invoice Manager, IVR), Analytics (Analytics Dashboard, Analytics Download), and WorkForce.