Regularly Scheduled Maintenance
Scheduled Maintenance Report for ServiceChannel
The scheduled maintenance has been completed.
Posted Oct 12, 2019 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2019 - 02:00 EDT
On Saturday, October 12, beginning at 2 AM EDT, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted Oct 11, 2019 - 10:34 EDT
This scheduled maintenance affected: API (Authentication, API Response), Service Automation (Login, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager), Provider Automation (Login, Work Order Manager, Proposal Manager, Invoice Manager), Analytics (Analytics Dashboard), and WorkForce.