Issues with Provider PIN and work order check-in
Incident Report for ServiceChannel
Investigating
We are currently investigating an issue where some Techs are not able to check-in or out of a Work Order using their PIN. Our Call Center is available 24 hours a day to assist with this situation. We have a team of engineers working to resolve this issue and will provide updates as they become available.
Posted 7 days ago. Sep 12, 2019 - 10:50 EDT
This incident affects: IVR.