ServiceChannel Regularly Scheduled Maintenance
Scheduled Maintenance Report for ServiceChannel
Completed
The scheduled maintenance has been completed.
Posted Jul 24, 2021 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2021 - 02:01 EDT
Scheduled
On Saturday, July 24, 2021, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Posted Jul 15, 2021 - 08:54 EDT
This scheduled maintenance affected: Service Automation (Login, Dashboard, Work Order Manager, Proposal Manager, Invoice Manager, Asset Manager, Compliance Manager, Supply Manager, Weather, Project Tracker, Inventory Manager, Locations List), API (Authentication, API Response, SFTP, SendXML), Mobile Applications (SC Mobile), Provider Automation (Fixxbook, Login, Work Order Manager, Proposal Manager, Invoice Manager, IVR), Analytics (Analytics Dashboard, Analytics Download), and WorkForce.