All Systems Operational

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Uptime over the past 90 days. View historical uptime.
Service Automation Operational
90 days ago
99.97 % uptime
Today
Login Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Work Order Manager Operational
90 days ago
99.76 % uptime
Today
Proposal Manager Operational
90 days ago
99.98 % uptime
Today
Invoice Manager Operational
90 days ago
100.0 % uptime
Today
Asset Manager Operational
90 days ago
100.0 % uptime
Today
Compliance Manager Operational
90 days ago
100.0 % uptime
Today
Supply Manager Operational
90 days ago
100.0 % uptime
Today
Weather Operational
90 days ago
100.0 % uptime
Today
Project Tracker Operational
90 days ago
100.0 % uptime
Today
Inventory Manager Operational
90 days ago
100.0 % uptime
Today
Locations List Operational
90 days ago
100.0 % uptime
Today
Maps Operational
90 days ago
99.99 % uptime
Today
Provider Automation Operational
90 days ago
99.93 % uptime
Today
Fixxbook Operational
90 days ago
99.95 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Work Order Manager Operational
90 days ago
99.7 % uptime
Today
Proposal Manager Operational
90 days ago
100.0 % uptime
Today
Invoice Manager Operational
90 days ago
99.95 % uptime
Today
IVR Operational
90 days ago
100.0 % uptime
Today
WorkForce Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
API Response Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
SendXML Operational
90 days ago
100.0 % uptime
Today
Universal Connector Operational
90 days ago
100.0 % uptime
Today
Budget Insights Operational
90 days ago
99.99 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Data Direct Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
100.0 % uptime
Today
Analytics Download Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
Rackspace - Inbound Email Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Service Center Operational
90 days ago
99.99 % uptime
Today
Phone - Inbound Operational
90 days ago
99.97 % uptime
Today
Phone - Outbound Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.com Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.net Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
SC Mobile Operational
90 days ago
100.0 % uptime
Today
SC Provider Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
ServiceChannel Regularly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 02:00 EDT
Scheduled - On Saturday, 2025-10-25, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Oct 22, 03:48 EDT
Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Issues with calling into call center
Resolved - This incident has been resolved.
Oct 22, 09:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 09:29 EDT
Investigating - We are currently investigating this issue.
Oct 22, 08:43 EDT
Oct 21, 2025

No incidents reported.

Oct 20, 2025
Reported Issues with Cloud Services Provider Affecting Services
Resolved - This incident has been resolved.
Oct 20, 07:36 EDT
Monitoring - Services have recovered following earlier issues with one of our cloud services providers. All affected functionalities, including email delivery, are now operating normally.

We continue to closely monitor system performance to ensure full stability and resolution.
Oct 20, 06:37 EDT
Investigating - We are currently experiencing disruptions due to reported issues with one of our cloud services providers. This may affect certain functionalities, including email delivery and related services.
Our team is closely monitoring the situation and working with the provider to mitigate the impact and restore normal operations as soon as possible.
We will continue to post updates here as more information becomes available.
Oct 20, 05:53 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
intermittent work order page loading slowly
Resolved - This incident has been resolved
Oct 17, 11:29 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 17, 11:26 EDT
Investigating - we are currently investigating
Oct 17, 10:51 EDT
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

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