Completed -
The scheduled maintenance has been completed.
Jun 21, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 02:00 EDT
Scheduled -
On Saturday, 2025-06-21, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Jun 13, 06:09 EDT