In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 07, 2025 - 02:00 EDT
Scheduled - On Saturday, June 7th 2025, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
Jun 7, 2025 02:00-06:00 EDT

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Service Automation Under Maintenance
90 days ago
99.96 % uptime
Today
Login Under Maintenance
90 days ago
100.0 % uptime
Today
Dashboard Under Maintenance
90 days ago
99.91 % uptime
Today
Work Order Manager Under Maintenance
90 days ago
99.92 % uptime
Today
Proposal Manager Under Maintenance
90 days ago
99.93 % uptime
Today
Invoice Manager Under Maintenance
90 days ago
99.94 % uptime
Today
Asset Manager Under Maintenance
90 days ago
99.95 % uptime
Today
Compliance Manager Under Maintenance
90 days ago
100.0 % uptime
Today
Supply Manager Under Maintenance
90 days ago
99.96 % uptime
Today
Weather Under Maintenance
90 days ago
100.0 % uptime
Today
Project Tracker Under Maintenance
90 days ago
99.99 % uptime
Today
Inventory Manager Under Maintenance
90 days ago
99.93 % uptime
Today
Locations List Under Maintenance
90 days ago
99.99 % uptime
Today
Maps Under Maintenance
90 days ago
100.0 % uptime
Today
Provider Automation Under Maintenance
90 days ago
99.98 % uptime
Today
Fixxbook Under Maintenance
90 days ago
99.97 % uptime
Today
Login Under Maintenance
90 days ago
100.0 % uptime
Today
Work Order Manager Under Maintenance
90 days ago
99.98 % uptime
Today
Proposal Manager Under Maintenance
90 days ago
100.0 % uptime
Today
Invoice Manager Under Maintenance
90 days ago
99.93 % uptime
Today
IVR Under Maintenance
90 days ago
99.98 % uptime
Today
WorkForce Under Maintenance
90 days ago
100.0 % uptime
Today
API Under Maintenance
90 days ago
99.99 % uptime
Today
Authentication Under Maintenance
90 days ago
100.0 % uptime
Today
API Response Under Maintenance
90 days ago
100.0 % uptime
Today
SFTP ? Under Maintenance
90 days ago
100.0 % uptime
Today
SendXML Under Maintenance
90 days ago
100.0 % uptime
Today
Universal Connector Under Maintenance
90 days ago
100.0 % uptime
Today
Budget Insights Under Maintenance
90 days ago
99.98 % uptime
Today
Analytics Under Maintenance
90 days ago
99.98 % uptime
Today
Data Direct Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics Dashboard Under Maintenance
90 days ago
99.94 % uptime
Today
Analytics Download Under Maintenance
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
Rackspace - Inbound Email Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Service Center Operational
90 days ago
100.0 % uptime
Today
Phone - Inbound Operational
90 days ago
100.0 % uptime
Today
Phone - Outbound Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.com Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.net Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Under Maintenance
90 days ago
100.0 % uptime
Today
SC Mobile Under Maintenance
90 days ago
100.0 % uptime
Today
SC Provider Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 7, 2025

Unresolved incident: ServiceChannel Regularly Scheduled Maintenance.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025
Completed - The scheduled maintenance has been completed.
May 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 02:00 EDT
Scheduled - On Saturday, May 24th 2025, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
May 17, 09:50 EDT