All Systems Operational

About This Site

Welcome to the ServiceHealth Dashboard. This site provides information on current and recent product issues.

Uptime over the past 90 days. View historical uptime.
Service Automation Operational
90 days ago
99.96 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.91 % uptime
Today
Work Order Manager Operational
90 days ago
99.92 % uptime
Today
Proposal Manager Operational
90 days ago
99.93 % uptime
Today
Invoice Manager Operational
90 days ago
99.94 % uptime
Today
Asset Manager Operational
90 days ago
99.95 % uptime
Today
Compliance Manager Operational
90 days ago
100.0 % uptime
Today
Supply Manager Operational
90 days ago
99.97 % uptime
Today
Weather Operational
90 days ago
100.0 % uptime
Today
Project Tracker Operational
90 days ago
99.99 % uptime
Today
Inventory Manager Operational
90 days ago
99.93 % uptime
Today
Locations List Operational
90 days ago
99.99 % uptime
Today
Maps Operational
90 days ago
99.99 % uptime
Today
Provider Automation Operational
90 days ago
99.97 % uptime
Today
Fixxbook Operational
90 days ago
99.97 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Work Order Manager Operational
90 days ago
99.98 % uptime
Today
Proposal Manager Operational
90 days ago
100.0 % uptime
Today
Invoice Manager Operational
90 days ago
99.92 % uptime
Today
IVR Operational
90 days ago
99.98 % uptime
Today
WorkForce Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
API Response Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
SendXML Operational
90 days ago
100.0 % uptime
Today
Universal Connector Operational
90 days ago
100.0 % uptime
Today
Budget Insights Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
99.98 % uptime
Today
Data Direct Operational
90 days ago
100.0 % uptime
Today
Analytics Dashboard Operational
90 days ago
99.94 % uptime
Today
Analytics Download Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Avalara Tax Calculation Service Operational
90 days ago
100.0 % uptime
Today
Rackspace - Inbound Email Operational
90 days ago
100.0 % uptime
Today
Zendesk Operational
90 days ago
100.0 % uptime
Today
Service Center Operational
90 days ago
100.0 % uptime
Today
Phone - Inbound Operational
90 days ago
100.0 % uptime
Today
Phone - Outbound Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.com Operational
90 days ago
100.0 % uptime
Today
Email - servicechannel.net Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
SC Mobile Operational
90 days ago
100.0 % uptime
Today
SC Provider Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
ServiceChannel Regularly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 EDT
Scheduled - On Saturday, 2025-05-10, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process to last less than 1 hour, but it may take up to 4 hours.
May 5, 07:41 EDT
May 9, 2025

No incidents reported.

May 8, 2025
Code Release Causes US Environment Outage
Postmortem - Read details
May 15, 18:02 EDT
Resolved - During the scheduled US production code release on May 8, 2025, ServiceChannel encountered technical issues that impacted service availability on our platform. Users experienced login difficulties from 2:29 AM to 3:07 AM EDT, while critical dashboard functionality was unavailable from 2:29 AM to 4:12 AM EDT.
May 8, 02:30 EDT
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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